The anti-virus suggestion would only be an issue if their software is doing something virus-like in which case my virus software would have told me about it the router suggestion would only apply if the software was using bizarre ports or hosting a server the trusted sites suggestion implies that needs to do things to my computer that I may not approve of and the spyware suggestion is just plain ridiculous – MyPublisher must have a different definition of what spyware is than the rest of the world.Īgainst my better judgement I tried them just so that I could write back to their tech support and honestly say they didn’t work. These are all terrible suggestions for two reasons: 1) Each one reduces my security, particularly the router and anti-virus suggestions and 2) They have nothing to do with the actual problem. They were: turn off anti-virus software disconnect the cable modem from the router and connect directly to the internet try turning off spyware and add MyPublisher to Trusted Sites in Internet Explorer. The next day I received what was obviously a form letter with some appalling suggestions. So, I explained my problem in an email and waited. Shutterfly tries to do all of their support by email too but they at least publish a toll number if you prefer. There are no phone numbers on their site. There is no way to contact anyone in MyPublisher customer service by phone. Here’s something I should have checked beforehand. So, I attempted to contact their technical support. I’d click yes and watch as nothing happened. When the application restarted it asked if I wanted to continue uploading. I clicked retry several times with no change so I stopped and restarted the application. At first it said it couldn’t connect to the server. The checkout process wasn’t unusual but at the end the application tries to upload all of the images and the book layout to MyPublisher’s server. I chose MyPublisher to create the books but the process failed miserably when I tried to actually order the books. I wrote recently about my experience creating a photo book with Shutterfly and MyPublisher. This is the personal website of John Watson:įather, software developer, artist, guitar player. Mullarkey will be choosing ‘the best of the best’ to showcase at and in our merchandising.Scrapbooking, part 2 | Many of our customers want to publish these photos and books on our website and Ms. In our archives we have over 1 billion different photographs. In 2010 alone, MyPublisher printed over 100 million photos for our customers. “And our customers send us a lot of photos. “Consumer photography is the core focus of our business,” said Navarre. I am excited to join the team to help MyPublisher’s customers realize their potential in photography and photo products.” This provides a wonderful opportunity for the average consumer to express themselves creatively with their digital photos. “MyPublisher provides them great free design tools and prints the products they design in professional, bookstore-quality books. “Customers now have the kind of editorial and creative tools that used to only be available to professional photographers, designers, and editors,” Karen Mullarkey said. Mullarkey will lead MyPublisher’s initiatives to inspire its customers with new and creative photo products, photo techniques and ideas. “Our customers have become increasingly sophisticated in their use of digital images so it’s a natural fit to bring in the best in the business as we evolve our photo products to a higher level.” “Karen brings a wealth of experience in great photography and photographic design,” said Carl Navarre, CEO of MyPublisher Inc. Mullarkey has been a distinguished photo editor for decades, perhaps best known in her roles as head Photography Editor for Rolling Stone, New York, Newsweek, and Sports Illustrated magazines. February 2011 - Today,, a leading internet supplier of photography-focused printed products, announced the appointment of Karen Mullarkey as Chief Photography Editor for the company.
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